How To Fix HBO Go Not Working On Samsung Smart TV?

What Causes HBO Go Not Working On Samsung Smart TV?

If you are a regular viewer of the HBO channel, then you might be aware of the fact that the channel has an app called as HBO Go. This app allows its users to stream their favorite shows and movies on their compatible devices including smart TVs, gaming consoles, tablets, smartphones, etc. But sometimes, the HBO Go streaming may not work on your Samsung smart TV due to some issues like internet connectivity or others.

How To Fix HBO Go Streaming Not Working Error In Samsung Smart TV?

Follow the instructions mentioned below to resolve the HBO streaming not working issue on your Samsung smart TV:

Method 1: Update Your Samsung Smart TV

If you want to stream content on your smart TV via the HBO Go app, it is necessary that you update your device software to a recent version. If you don’t know how to do so, just follow these steps:

Open Settings on your Samsung smart TV and navigate to General tab.

Click on Software Update and choose Update Now option.

Now, click on Start option to start the installation process. Once done, the software will get updated automatically.

Method 2: Make Sure You Are Connected To The Internet

You should check if your device is connected to the internet. You can try restarting your Wi-Fi router and then connect it again. If you are using a wired connection, then you can unplug and plug it back again. After this, you should restart your device and check if the problem still persists.

Method 3: Check Your Firewall Or Antivirus Settings

If there is a firewall enabled then, you should make sure that it doesn’t block the streaming service. You should disable your antivirus for some time and try accessing HBO Go again.

How To Contact HBO Go Support For Authentication, Streaming or Other Technical Problems?

To get the assistance from their support team, follow the steps given below:

1. Visit the website of HBO Go support.

2. Select an option from “Continue with Facebook” or “Continue with Google” or “Continue with Email”.

3. If you choose the option of Continue with Email, then enter your first name, last name, email address, password, and click on the checkbox that says “I agree to HBO’s Terms of Use and Privacy Policy” and then click on Sign Up button.

4. Then choose a topic from Help Topics and write about your problem in the box provided in front of Problem Details and then click on Next button.

You can fix the HBO streaming not working issue on your Samsung smart TV.

HBO Go is a streaming service that allows subscribers to watch their favorite TV shows and movies on the go on their mobile phones. But you can even watch HBO Go on your Samsung smart TV with the help of steps given in this article.